Service Intelligence 6 min2026-02-20
Repurchase Is Not A Campaign Topic, It Is A Permanent Process
Repurchase is not an event, it is a timing topic. How KAITUM AI turns continuous signals into actionable sales impulses.
Repurchase is not an event. It is a timing topic.
- Contracts expire every day
- Life situations change every day
- Needs shift every day
- Lease end is recognized too late
- Customers are contacted too early
- Sales impulses get lost in service
- Relevance is not prioritized
- Contract terms
- Mileage
- Service history
- Interaction behavior
- Quote status
- Contact frequency
- Contact now
- Wait another 60 days
- Use service appointment as entry point
- Propose upgrade model
Customers do not buy because a campaign is running. They buy when their individual moment has arrived.